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We generally respond to requests for technical support on the same business day, and usually no later than the close of the next business day.
IF YOU DON'T GET A CONFIRMATION RESPONSE after submitting your request, you need to check your junk mail folder and/or add email@example.com to your address book.
For questions about an order, billing, registration, lost serial number, upgrade cost, or our online store, please contact Customer Service: firstname.lastname@example.org, or call +1 (818) 843-6557 (U.S., Canada, and International)
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IMPORTANT: If you do not receive an emailed confirmation within 5 minutes of pressing Submit, check your spam / junk mail / Clutter folders, and whitelist our email address so our replies will be delivered properly.