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WINDOWS USERS: If you have run into problems activating, here is a link to a FAQ with Activation Solutions.
We generally respond to requests for technical support on the same business day, and usually no later than the close of the next business day.
IF YOU DON'T GET A CONFIRMATION RESPONSE after submitting your request, you need to check your junk mail folder and/or add support@screenplay.zendesk.com to your address book.
For questions about an order, billing, registration, lost serial number, upgrade cost, or our online store, please contact Customer Service: sales@screenplay.com, or call +1 (818) 843-6557 (U.S., Canada, and International)
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IMPORTANT: If you do not receive an emailed confirmation within 5 minutes of pressing Submit, check your spam / junk mail / Clutter folders, and whitelist our email address so our replies will be delivered properly.