I have Tune-Up Utilities on my computer, and Screenwiter keeps asking me to register/validate. Why?

There was a known issue that would cause Screenwriter to lose the validation credit after running the Registry Cleaner in in Tune-Up Utilities 2004.

This has been fixed in the latest udpated for Tune-Up Utilities. Please run their update wizard to download the latest update. If you need assistance on updating Tune-Up Utilities, please visit their site http://www.tune-up.com.

If you need a credit reset, please contact Technical Support.

I DO NOT have Tune-Up Utilities on my computer, and Screenwiter keeps asking me to register/validate.

Several issues might contribute to this:

• A registry cleaner other than Tune-Up might be on the system that is causing a similar problem.
• You used System Restore in Windows XP to restore your machine to a point prior to registering/validating.
• Moving the Movie Magic Screenwriter folder from one drive (or partition) to another instead of uninstalling/reinstalling.
• The hard drive was formatted (erased/wiped) without Screenwriter being uninstalled first.
• The hard drive crashed and you couldn't uninstall Screenwriter.

If you need a credit reset, please contact Technical Support.