Error -1309 when installing Word Menu.

Error -1309 during installation is due to an obscure registry setting. In order to install Word Menu, you will need to follow the instructions below.

DOWNLOAD AND INSTALL REGISTRY FILE

1. Click on the link below to download the registry file. (Right click link and choose Save Target As/Save Link As)
   http://www.wordmenu.com/downloads/win/2.0/misc/1309fix.zip
2. If prompted, choose to Save (not Open) and save the file on your Desktop.
3. Open the zip file on your Desktop by double clicking it.
4. Inside the zip file, double click on 1309fix.reg.
5. When the dialog comes up asking if you want to add the information to the registry, click Yes.

(NOTE: This will not having any adverse effects with your system, since you are actually enabling a feature.)

DELETE WORD MENU 2.0 TEMP FOLDER

1. Click on Start > Computer (My Computer in XP).
2. In Windows Vista or higher, open up Local Disk C: > Users > (your username) > AppData > Local > Temp. (In Windows XP, open up Local Disk C: > Documents and Settings > [your username] > Local Settings > Temp.)
3. Right click the Word Menu folder and select Delete.
4. Click Yes to send it to the Recycle Bin.
5. Restart your computer.

INSTALL WORD MENU

1. Download the installer for Word Menu from the link below.
   INSTALL WORD MENU FOR WINDOWS
2. When prompted, choose Run or Open.
3. Follow the on-screen steps to install the program.

 IF THAT DOESN'T WORK...

Here is an alternative solution provided by a customer (JF). Per his instructions, it is a "simple, but a tedious workaround."

"Apparently, the long file names (files names more than 8 characters) are unreadable...so as each error message appeared, I simply renamed the folder or file name to match the file "not found". It was about 20 files and folders to change and took about 15-20 minutes.

"The last fix required me to run the driversetup.exe. After those two fixes. I was good to go."

Tag:  Word Menu, Windows