Installation FAQ
This section is for installation problems that apply to multiple applications and/or platforms.
- What can I do if I updated to macOS 10.15 Catalina?
- Should I upgrade to High Sierra Yet?
- I've lost my serial number. How can I find it?
- How do I deactivate a slot so I don't lose an install?
- Scriptable Auto-activation for Multi-seat Licenses - Windows Screenwriter 6 (2022 install / activation)
- Setting the TLS 1.0 preference in Firefox
- Transferring Windows Screenwriter 6 to another computer
- PR_CONNECT_RESET_ERROR or 'unsupported version' message / error while downloading
- Giving Screenwriter 6.7 Permissions on Catalina, Big Sur, Monterey, & Ventura
- "SECURE CONNECTION FAILED" during Mac Activation -- register.write-bros.com -- TLS 1.0 and 1.1
- Error 105 during Activation and Launch using VirtualBox on Catalina
- Activating Mac Screenwriter 6.7 (Alpha version) for the first time
- Virtual Box runs very slow -- appears to slow down the whole computer
- Adding Dropbox to VirtualBox workaround for Mac Screenwriter and Dramatica Story Expert
- Creating a Shared Folder between your Mac running Catalina and a Virtual Machine
- Activation Failed! Error Code 107 occurred
- Send request for Response Code - Manual Activation
- Upgrading from Screenwriter 2000/4.x or Earlier
- Scriptable Auto-activation for Multi-seat Licenses - Mac Screenwriter 6.5
- Removing older applications from your Mac
- The Developer ID Installer certificate is expired
- When I try to activate my software, the activation web page says my session has expired.
- Instructions for setting up iChat for Screen Sharing
- The following disk image(s) failed to mount, 'not recognized.'
- "An unexpected authorization 20501 error occured. ID: ePAY : 20501 / : 265" when activating.
- When I activate, it brings up a Challenge code and asks for a Response code. Where can I find it?
- What's the difference between a Full version and a Trial Version?
- Fixing a Macintosh .pkg that gets stuck in the 'verifying" stage...
- "Error -5000 while verifying your authorization. Unknown error."